FAQ

How long does delivery take?

We prepare and ship every order ourselves from France, within 1 to 2 working days. Delivery then takes 2 to 4 working days with Colissimo in France, and 4 to 10 working days elsewhere in Europe. A tracking number is sent to you as soon as your order ships.

How much does delivery cost?

In mainland France, delivery costs €4.90 and is free on orders of €20 or more, including every kit. Rates for the rest of Europe are detailed on our Delivery page. We only deliver within Europe.

Can I return or exchange a product?

Yes. You have 14 days from receipt to contact us and arrange a return, provided the item is unused and in its original packaging. Everything is explained on our Returns & refunds page.

Are the products available in several colours?

Yes, most of our accessories come in brown, beige and sage green, to match each other or your home.

Can I buy the accessories individually or as a kit?

Both! Every accessory is available individually, and we also offer three kits at a reduced price: the Essential Kit to get started and the Mobility Kit for flexibility, both with an optional mat, plus the Sculpt Kit, our complete kit with the mat included, to tone up.

I already have a mat: which kit should I choose?

Take the Essential Kit or the Mobility Kit in their “Without mat” version. If you don't have a mat yet, choose the “With mat” option (€24.90 instead of €29.90) or the Sculpt Kit, which includes one.

How do I know which exercises to do?

Every accessory has its own illustrated exercise sheet, free to download from our training guide: six movements, 15 to 20 minutes, with reps and breathing cues.