Last updated: 2 November 2026
Where do we deliver?
We deliver to mainland France, the European Union, the United Kingdom, Switzerland and Norway. We do not deliver outside Europe.
Preparation and delivery times
Every order is prepared and packed by us, in France, and shipped within 1 to 2 working days. All the items in an order, including those in a kit, ship in the same parcel.
| Destination | Carrier | Time after shipping | Rate |
|---|---|---|---|
| Mainland France | Colissimo home delivery | 2 to 4 working days | €4.90 — free on orders of €20 or more |
| European Union | Colissimo International | 4 to 8 working days | €22 |
| United Kingdom, Switzerland, Norway | Colissimo International | 5 to 10 working days | €29 |
These times are estimates and may be slightly longer during busy periods (Black Friday, holidays). The exact rate is shown before payment. For deliveries to the United Kingdom, Switzerland and Norway (outside the European Union), any customs duties or local taxes are payable by the recipient.
Order tracking
As soon as your order ships, you'll receive an email with your tracking number.
Late, lost or damaged parcel
If your parcel hasn't arrived 10 working days after shipping (15 outside France), or if it arrives damaged, write to us at corefloshop@gmail.com with your order number. We'll open an investigation with the carrier and offer you a replacement or a refund.
Delivery address
Please check your address before confirming your order. For any change, contact us as soon as possible: we can no longer change it once the parcel has shipped.